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E-Book: Your Critical First 10 Days as a Leader (Safari Books Online, June 2015) Forget the first 100 days. As a leader, your impact begins from minute one. Within your first 10 days, your direct reports, boss, peers, and other key stakeholders will take your measure on how much they trust you, whether you inspire confidence, and how effectively you make decisions. These first days are so important because once an impression forms, the human brain prioritizes data that confirms the initial judgement. Early missteps are difficult to undo. In this book, you will find proven insights and practical techniques for making the most of your critical first 10 days.
Book in Progress: You’re It: Mastering High Stakes Leadership . You’re It! presents and explores a concrete framework and proven practice method – Meta-leadership – distilled from extensive observations of leaders in crisis situations making tough decisions and inspiring courageous action. The five dimensions of meta-leadership are an integrated, holistic approach to leadership that enables the reader to build on his or her unique characteristics and context. The narrative leads the reader through the practice of meta-leadership in everyday situations to build the capacity to be ready for the big moment–the crisis when followers will turn to them and say, “You’re It.” Co-written with colleagues from the National Preparedness Leadership Initiative at Harvard.
Renegotiating Health Care: Resolving Conflict to Build Collaboration (Second Edition, Jossey-Bass, 2010). What is the one given in heath care today? The system — and everyone and everything in it — is being renegotiated. This thoroughly revised and updated edition of Renegotiating Health Care offers a practical guide to leadership, negotiation, and conflict resolution in the face of the new treatments, technologies, business models, reimbursement methods, and regulations that are tangibly transforming the health care negotiation system. It explores why unresolved conflict can hamper any organization’s ability to make timely, cost-effective decisions and implement new strategies.