Lessons for Leaders: Situational Awareness

I have spent significant time studying the leadership challenges presented by the 2010 Deepwater Horizon oil spill in the Gulf of Mexico. It started with time spent in the Gulf with my colleague, Dr. Leonard Marcus, in the early days of the spill. It continued with the writing of a case history and then a case study that I co-taught with Rear Admiral Peter Neffenger, USCG, to the most recent cohort of the National Preparedness Leadership Initiative (NPLI) at Harvard. Neffenger was Deputy National Incident Commander during the event.

This article in Disaster Response Journal, co-authored with my NPLI colleague, Dr. Barry Dorn who also spent time in the Gulf with National Incident Commander Admiral Thad Allen, presents some of the lessons learned specific to situational awareness in a fast-evolving incident. It explores how the meta-leadership framework developed at the NPLI can improve situational awareness and thus enhance decision making. Among the lessons:

A COP (common operating picture) ensures everyone sees a common set of facts. This is important. However, each individual will interpret those facts somewhat differently because each person has different experience, expertise, biases, and preferences. That is why the meta-leadership framework begins with the person: having the capacity to be self-aware and cognizant of others’ perceptions, the leader will more accurately comprehend the situation and integrate input from others. Being able to integrate multiple sources of information, both objective and subjective, is central to situational awareness.

Please read the article and share your thoughts and comments.

Getting Ready for Sustainable Cities

New York is Going Green

I’m serving as editorial director and moderator of the upcoming Executive Council Sustainability Leadership Forum –  Sustainable Cities: Smarter, Greener, and More Competitive. It has been an interesting event to put together as I’ve interviewed and recruited speakers from companies like Autodesk, Coca-Cola, IBM, Cisco, ARUP, and many others. I’ve learned a lot and look forward to a day of rich, robust discussion.

Amanda Crater, founder of CraterCom, recently interviewed me for apodcast preview of the event: Eric McNulty-Sustainable Cities.

Executives from these large companies all have highly polished stories to tell. Their firms are doing good work and the impact that can be had at the scale at which they operate is significant. My editorial challenge, of course, is to puncture the polish. Not to play “gotcha” but to be sure that the audience gets the insights it needs.

I’m working on my queries: What will the long-term implications of the Deepwater Horizon oil spill be for business in general — not just the extractive industries? Must the cities of the developed world go “brown” before they go “green”? What sustainability opportunities with short payback windows are businesses overlooking?

What are the questions you’d most like me to ask of these executives?

Deepwater Horizon Recovery Up Close

Through my work at Harvard’s National Preparedness Leadership Initiative, I’ve had an extraordinary opportunity to meet some of the leaders of the Deepwater Horizon oil spill recovery efforts this past weekend. Limited connectivity, however, kept me from posting live and photographs were prohibited for security reasons in many locations. The days started with a 7 a.m. breakfast briefing and went until at least 9 p.m. and some days later. Long, yes, but far shorter than the shifts that many of the responders were putting in.

First, I have to say that the professionalism and deep expertise of those involved in the recovery is truly impressive. For those of you who are cynical about the government, put it on the shelf with regard to these folks. The Coast Guard, NOAA, and many other federal, state, and local agencies are putting in 20+ hour days, their scientific knowledge and concern for the environment are genuine, and attention is being paid at the highest levels.

These folks know what they are doing when it comes to responding to an oil spill and are concerned about the environmental impact from the spill. Pick on the regulators — they deserve it — but be glad that these responders are on hand. [Read more...]