The Nation’s First Green Restaurant District?

It started as a assignment in the Envisioning Sustainable Cities class I took at Lesley University this fall: craft a proposal for a sustainability project for my home city. As a foodie and a neighborhood booster, I had the idea for a green restaurant district in Washington Square. After all, we are home to the Boston area’s first green restaurant — The Fireplace — and many other eateries from take-out to fine dining.

In doing the research for the proposal, I spoke with a number of local people and the idea took on a life of its own. It has been embraced by a number of local organizations as well as the Green Restaurant Association (GRA) which has agreed to certify Washington Square as the nation’s first green restaurant district if 25% of its restaurants meet the GRA’s certification standards. The Green Restaurant District project will be a feature of Brookline’s Climate Week in January 2012.

Why pursue a Green Restaurant District?

-          Restaurants are the dominant business in Wasington Square (20 of 62 storefront businesses are restaurants).

-          Restaurants have a greater impact on the environment than other businesses: on average, they use 2.5x the energy of other businesses, generate approximately 50,000 lbs of waste (95% of which could be recycled or composted), and use up to 300,000 gals of water;

-          The Square already has Boston’s first certified green restaurant here: The Fireplace. Owner Jim Solomon is enthusiastic and says that he saves significantly on his operating costs as a result of adopting environmentally friendly practices;

-          The Green Restaurant Association (GRA) gathered more than 2,000 signatures in Brookline from people who said that they wanted Brookline restaurants to “go green.”

Thus it seems logical: if  Washington Square restaurants  “go green,” they benefit from lower costs while the town benefits from a smaller environmental footprint. And, with the publicity likely to result from becoming the first green restaurant district in the country, more diners will be attracted to the Square giving business a boost. It’s a win, win, win!

Another personal benefit of the project is that it is a chance to move beyond the academic exploration of leadership to the front lines. While the initial enthusiasm from the neighborhood is great, it will take a lot of meeting, educating, and cajoling to make the green restaurant district a reality. And did I mention that I am looking forward to getting to know the restauranteurs better?

I’ll keep you posted. If you are interested in helping, please be in touch.

Should Patients Have a Role in Renegotiating the Health Care System?

I think that they do but perhaps that’s a radical notion. My co-authors and I were interviewed by NPR affiliate WBUR on the acrimonious negotiations between Blue Cross/Blue Shield of Massachusetts and Tufts Medical Center. Our view: it would be a very different negotiation if patients were also at the table. After all, they have a stake in this too.

Interestingly, we created a scenario quite similar to this in the “novel” that runs throughout our book, Renegotiating Health Care: Resolving Conflict to Build Collaboration. A battle over money pits a major insurer against a local health system. Each sees the other as the source of pain. Only when they open themselves to see their own role in the problem does it become possible to imagine a new reality in which they both win. We hope that these two real-life organizations come to that same realization.

Please check out the story and leave your thoughts.

More Science May Not Be The Climate Change Answer

The battle between those scientists who believe in climate change and those who deny it continues to rage. Al Gore recently hosted an around-the-clock web broadcast entitled “24 Hours of Climate Reality.” A “map of climate change denial” was recently published in the New York Times detailing ideological and economics links in “the denial machine.” Deniers are unconvinced and see a vast liberal conspiracy built on shoddy science.

I am a climate change believer. I see it as one of the Pillar Trends that has the power to reshape our world and the way we live. However, I must ask: is the war for truth one that can be won?

In my latest paper, I explore the epistemology of climate change science. My conclusion is that more physical science is likely not the answer.  One must turn to the social sciences to better understand how we learn and come to hold the beliefs that we consider to be the “truth.”

I invite you to download the PDF: ClimateChangeSciencecc and leave your comments here.

Leaders: Agents of Their Own Destiny?

I scanned the magazine rack as I walked through the airport recently and noted how almost all of them featured photographs of single individuals on their covers: a CEO, a celebrity, a politician. This focus on the individual is an extension of a narrative tradition that goes back at least as far as Homer. We like stories about heroes, villains, and victims and those stories are brought to life as compelling characters.

This tradition is also reflected in how we think about leaders: we relate the rise and fall of organizations through the stories of their executives, the successes and failures of armies through the exploits of their generals, and the triumph or defeat of social movements through the journeys of their most visible advocates. Bezos. Bloomberg. Petraeus. Gandhi.

The reality is not that simple.

Leaders never act alone. Rarely, if ever, do breakthrough ideas have a single parent.

Successful strategies, tactics, negotiations, and operations are not often the product of sitting alone in one’s room. Researchers use the term agency to describe the actions of individuals. The leaders described above are portrayed as individual agents—think “my idea,” “my vision,” or the title of a regular feature on CEOs in Harvard Business Review, “How I Did It.”

In my experience and research, leaders are more often co-creators or joint agents. I may have an idea, but you and several others add to it before it becomes the next big thing. Jeff Bezos has contributed mightily to the success of amazon.com, but he certainly didn’t do it alone. Employees, investors, suppliers, customers, and even competitors played roles in making the company what it is today. So, too, with the efforts of Mayor Bloomberg to make New York a more sustainable city.

Research on nonlinear systems at the Santa Fe Institute and elsewhere holds that change in a system comes not from the actions of one agent but rather from the interactions of two or more agents.

If you view global organizations and cities as complex systems, as I do, then evaluating and developing leaders as individual agents is foolhardy at best. These efforts are much better directed at improving how leaders foster interaction and build relationships.

In a recent literature survey, I found that the agency of leaders was an area not covered in great depth (see my recent post on complexity for another).

Warren Bennis wrote about “great groups” at Apple and other innovative companies as the successors to the “great man” tradition of leadership. He wrote about “the myth of the triumphant individual” that underlies much leadership thinking. Most others—from James McGregor Burns through Jim Collins—focus on the efforts of the individual rather than the individual as part of a group.

Creation is wonderful, but cocreation opens up far greater possibilities, unlocks more resources, and more effectively hedges the risk of overlooking either opportunities or pitfalls. Cocreation gives you the freedom to say, “I’m not sure. What do you think?” It allows you to more deeply engage followers, peers, and even potential naysayers.

As you think about your own leadership journey, I encourage you to keep agency in mind. Yes, you must think about what you will do, but try placing it the context of what you will enable others to contribute, how you will remove obstacles to others’ success, how you catalyze collaboration, and how you can ensure that credit is shared as widely as is deserved.

Heroic narratives may be easy—perhaps even essential in storytelling—but do not confuse them with what is actually essential to your success as a leader. Truly great leaders are masters of cocreation.

The Action Plan
• Watch the credits. The next time that you see a film, stay through the credits. You will see that the stars’ names may be in larger type but that there are dozens, perhaps hundreds, of others who were essential to creating the film. Eliminate any of them and you would have a lesser experience or perhaps no movie at all.
• Create a genealogy chart for a great idea. Look at the last (or next) successful initiative in your organization and trace its lineage. From where did the seed emerge? Who was at the meeting where it was first surfaced? Who was it bounced off as it matured? How did you or another leader nurture the idea? Try to include everyone who contributed in some way to its development—and then post it on the wall for everyone to see.
• As you keep your leadership journal (and I encourage everyone to do so), periodically note the times when your actions have either encouraged or discouraged cocreation. Think about what worked and what you might have done differently.

A version of this post first appeared on BecomeaLeader.org.

Mayor Bloomberg photo from Flickr. Some rights reserved by makeroadssafe. City Year photo from Flickr. Some rights reserved by cityyear.

Renegotiating Health Care Excerpt Now Available

The second edition of Renegotiating Health Care has hit the shelves. It is my first book and I have to say that I am pleased with the end product. It has been a pleasure working with my co-authors and the team at Jossey-Bass.

If you’d like a free preview, please download the preface and first chapter with our compliments: RHC 2nd Ed Excerpt

I particularly enjoyed the opportunity to interview health care leaders from front line docs and nurses to hospital CEOs to policy makers and administrators. I encountered many smart, thoughtful people with interesting, innovative ideas about how to meet the challenges of high quality care at an affordable cost. You’ll meet many of them in the book — and I hope you’ll be tempted to send a copy to your representatives in Washington.

If you are interested in having me or one of my co-authors speak at your conference or meeting, please use the contact form on this site to be in touch.