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Sep
07

Tune in and Ride

Posted by: Eric | Comments (0)

Photo credit: Brooklyn Cyclist.com

I’m not generally a fan of bike riders with the distraction of MP3 players but this ride seems like a great idea: a whole group listening to the same soundtrack and getting into the groove. If you can get an area free of cars, I say tune in and pedal on. The ride is organized by JoyRide and the ride is followed by a picnic so that you can get to know your fellow riders — a taste of the original social networking.

Check out the video Joyride 2010 from Joyrideo on Vimeo and read about one cyclist’s experience.

I’m going to reach out to fellow riders in Boston to see if we can arrange one for our fair city. Interested? Let me know.

Categories : Spontaneous Joy
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Sep
07

Interviewing Irial Finan of Coca-Cola

Posted by: Eric | Comments (0)
I’ll be heading to Orlando in a couple of weeks to interview Irial Finan, head of Coca-Cola’s Bottling Investments and Supply Chain live on stage at InterBev 2010. Irial is a fascinating guy who has a long history with Coca-Cola having held a number of international posts with Coca-Cola bottlers before heading to Atlanta in 2004 to take on his current responsibilities.

Irial Finan of Coca-Cola

We’ll be talking about sustainability: How do you meet the mandate for significant business growth while also reducing its carbon footprint? Supply chain: What are the most vexing challenges of running one of the world’s most global and complex supply chains (the company has more than 300 bottling partners worldwide) given resource scarcity, price volatility, and local market expectations? And leadership: What qualities are most important for a leader in an high visibility, international organization like Coca-Cola today — and in 10 years time?

I find Coca-Cola to be an interesting company as they have embraced end-to-end life cycle responsibility for their product. They also operate locally through their bottlers around the globe and have one of the most diverse management teams I’ve come across; they may be headquartered in Atlanta but they are truly global. We’ll have a lot to talk about.

What questions would you like me to pose to Irial? I’ll be writing a summary of our conversation upon my return.

I spend a fair amount of time thinking about sustainability, social enterprise, and leadership. One of the lenses that I’ve found useful in this regard is the tension between value extraction and value cultivation as I find it is at work in most economic endeavors.

A greatly simplified view: Extraction, like mining, focuses on finding and capturing value and then moving on to do it all over again. Cultivation, like farming, seeks to harvest value in a way that makes it possible to replant and harvest again from the same land. Extraction has a more short-term focus than does cultivation. Extraction is based on the assumption that there are finite value in each activity and the goal is to glean as much as possible as fast as possible. Cultivation rests on the idea that, with proper stewardship, there can be a virtuous cycle that allows almost infinite value to be created over time.

Investors tend to be extractors and the market rewards executives (who, these days, tend to be major shareholders as well if they work for public companies) for short-term results. Market players don’t care if your firm falls off a cliff tomorrow — so long as they sell the stock today. In an interesting snapshot of how equity analysts can drive short-term mania, McKinsey Quarterly recently published a chart showing that these analysts have consistently over-forecast earnings growth over the past 25 years.  Analysts expect 10 – 12% but companies have delivered 6% — an over-estimation of about 100%.

Owner-operators, executives at private firms and social enterprises, and employees tend more toward cultivation: they are in it for the long haul and so don’t want to reap value to the detriment of future performance. They can be more prudent in their forecasts and profit-taking. This is a generalization in both cases but “making the quarterly numbers” is a do-or-die exercise in many public companies.

The rise of social enterprise and a heightened attention to sustainability issues, in my view, reflects a desire to reset the balance between these two forces. Cultivation was the norm in business for many years. Investors looked for income from dividends and steady growth of share price over time. This changed somewhere around 1980 with the growth of leveraged buyouts, arbitrageurs, private equity, and other variants on financial “services” that promised spectacular returns by unlocking value that was supposedly languishing in firms. Buy them up, tear them apart, lay off as many people as you can, and sell them off — the ultimate goal was to deliver immediate shareholder returns. The big shareholders, as you’ll recall, are short-term players (as opposed to average 401K-type investors saving for retirement and often using mutual funds rather than individual stocks). These weren’t activities focused on making things or delivering services but rather were pure financial plays.

There is a place in markets for quick-turn artists but it can’t be a dominant one.  This isn’t an anti-profit rant; profits are essential to financial sustainability. However, just as the Earth can’t support a global population that consumes as ferociously as do Americans, our economy can’t thrive when too many people are more focused on taking out than putting in. In case you hadn’t yet guessed, I’m a fan of cultivation and I think that it is in our collective best interest to support those companies that “farm” rather than “mine” for a living. More and more firms seem to be recognizing this — and that their environmental and social impact is as significant as their financial returns. So, too, are consumers and that’s good news.

How does your organization manage the tension between extraction and cultivation?

It was by coincidence that I recently read both a profile of Whole Foods’ CEO John Mackey and an interview with Starbucks’ CEO Howard Schultz. The Mackey piece appeared in The New Yorker in January — I happened to score this copy from the magazine swap at the dump a couple of weeks ago — and the Schultz interview is in the current Harvard Business Review.

Both firms receive a greater percentage of my income than I’d like to admit though I can rationalize it through my insistence on fair trade coffee, organic veggies, grass fed beef, and all the rest. At the end of my reading adventure I found myself enthusiastic to give more of my business to Starbucks and feeling far less sanguine about Whole Foods.  I thought about this for a bit — I’m a writer and know that some people give a better interview than others. I also admit to having a bad feeling about Mackey ever since he tried to charge a fee when I asked him to speak while I was at Harvard Business Publishing (the only sitting CEO ever to do so — and he also wanted an administrative fee to cover the work of his assistant in arranging his travel and processing the paperwork). His stealth online commenting didn’t sit well either. I never thought much about Schultz except when thinking that celebrity CEOs tend to get too much credit for their organizations’ success.

Based on these two pieces, Schultz seems to believe in and act on behalf of values that are bigger than himself; Mackey appears to see himself as the ultimate embodiment of the values of Whole Foods. The distinction is important and I have increasingly come to see the ability to embrace values and interests bigger than the self and getting others to embrace them as well as the very essence of leadership. I got the feeling that Mackey hoped the I, and the rest of his customers, can someday live up to his ideal; Schultz seemed focused on helping his customers and workers attain the heights to which they aspire. The title of the HBR piece says it all: “We had to own the mistakes.” Owning up to accountability and responsibility are essential if one is to lead.

I’m still happy to have a Whole Foods within walking distance as are better than most at everything from vegetable selection to worker compensation, but I’d welcome a change at the top. On the other hand, I am glad to have Schultz at the helm at Starbucks and will feel better as I quaff my latte knowing that he refused to cut worker health care benefits during the downturn. It was just one of the ways that he stayed focused on long-term value (and values) and stood up to the demands of investors during the turnaround. I have no such confidence that Mackey would show similar strength.

What do you think about the CEOs value to the brand? Am I making too much of the actions of either Schultz or Mackey?

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Jun
24

Public and Private Roles in Sustainability

Posted by: Eric | Comments (0)

Introducing Rep. Markey

I had the pleasure of introducing Rep. Edward Markey for his opening keynote at the recent Executive Council Sustainable Cities leadership forum. Markey has been at the forefront of the Congressional response to the Deepwater Horizon oil spill in the Gulf of Mexico, is the co-author of the Waxman-Markey climate change bill, and author of the bill that increased auto mileage standards for the first time in three decades. The League of Conservation Voters calls him the environment’s best advocate in Congress.

Markey gave a fiery address about the need for the U.S. to become the leader in alternative energy. What I found interesting was his view that regulation can be a catalyst to those efforts. While many business leaders think that regulation in anathema to innovation, Markey disagrees. He pointed to his prior work on the Telecommunications Committee that shifted a segment of the broadcast spectrum into commercial use for cellular and other wireless communications. Without that regulatory move, the cell phone and broadband revolutions would have been greatly slowed or might never have happened at all.

The lesson is that the private and public sectors can be catalysts for each other. The private

Markety advocates for clean energy

sector organizations pushing for adoption of a carbon cost bill (either a carbon tax or cap-and-trade) are hoping that it will spur another revolution. They are also, to be honest, hoping to seek regulatory advantage by getting a bill that aligns with their competitive position. Public players have their own interests, too. They are hoping to get jobs created in their districts, contributions from companies that do well as a result of the legislation, and have something to point to as accomplishment in the next election cycle.

These self-interests can, however, become enlarged interests that can have an impact far greater than the sum of the interests of the parties. Sustainability is a system-wide challenge that effects all sectors of society and will require efforts across all of those sectors. Climate change does not respect national borders nor is it particular about the tax status or brand image of the entities on which it has  impact. Our response must be equally broad in its view and intention. Sustainability professionals and advocates must have great peripheral vision.

Legislators must keep citizens’ interests first and foremost and there are times when Congress needs to give both businesses and regulatory agencies a whack in the back of the head (see: oil spill, Deepwater Horizon). But at other times they must give the free market a nudge to get nascent industries off the ground. They shouldn’t micromanage but they can open macro possibilities.

I found Markey’s message to be hopeful and constructive in that it spurred my thinking on how public and private leaders can be complementary as well as adversarial. Each has a role to play in the sustainbility revolution and each can spur the others toward productive action.